1kk Privacy Policy

1kk is an online betting and casino platform built for players in Bangladesh. We place the highest priority on our users' privacy. This privacy policy clearly explains how your personal information is collected, how it is used, who it may be shared with, and how it is kept secure.

By using the 1kk platform, you confirm that you have read and fully accepted the terms of this privacy policy. If you disagree with any part of this policy, you are asked to stop using our services. We reserve the right to update this policy at any time, and registered users will be notified of any changes.

This policy applies only to the 1kk platform (https://1kk.cam). We are not responsible for the privacy practices of any third-party websites or platforms.

We collect various types of information when you register on the 1kk platform and use our services. The purpose of this data collection is to provide you with the best possible service and to ensure the security of the platform.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Bank account details or mobile banking details (bKash, Nagad, Rocket)
• Residential address
• Login credentials (passwords stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Browsing activity on the platform and game history
• Transaction history (records of deposits and withdrawals)
• Login time and date
• Cookie and session data

2.3 Information Received from Third Parties

In some cases, we may verify information with trusted third parties for the purposes of identity verification or fraud prevention. This process is carried out with full confidentiality.

1kk uses your personal information only for specific and legitimate purposes. We never sell your information to third parties for marketing purposes without your consent.

Your information is used for the following purposes:

• To create, verify, and manage your account
• To process deposits and withdrawals
• To provide bonuses, promotions, and VIP benefits
• To provide customer support (24/7 live chat in Bengali)
• To prevent fraud, money laundering, and other illegal activities
• To ensure responsible gaming
• For analytical purposes to improve platform services
• To meet legal obligations
• To detect and prevent security threats

We confirm that your information will not be used beyond the purposes listed above. If your information needs to be used for any new purpose, you will be notified in advance.

1kk treats your personal information as strictly confidential. We generally do not share your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, and technical infrastructure management. These partners receive only the information necessary to provide their specific services and are required to comply with our privacy standards.

4.2 Legal Requirements

In the case of a court order, government directive, or a valid request from a law enforcement agency, we may be legally required to provide the necessary information.

4.3 Fraud Prevention

Information may be shared with the relevant authorities when necessary to prevent serious fraud or illegal activities.

1kk takes industry-standard security measures to keep your personal information safe. Our security framework consists of the following elements:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption, which keeps your data unreadable by third parties
• Two-Factor Authentication: Two-step verification is available to enhance account security
• Data Encryption: All sensitive stored information is kept in encrypted form
• 24/7 Monitoring: Round-the-clock system monitoring to detect suspicious activity
• Regular Security Audits: Regular security testing is conducted to identify platform vulnerabilities
• Restricted Access: Only authorized staff are able to access the information they need
• Firewall Protection: Advanced firewall systems prevent cyber attacks

Although we are committed to ensuring the highest level of security, it is not possible to guarantee complete security for data transmitted over the internet. You are therefore encouraged to keep your password private and to use secure networks.

The 1kk platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Essential Cookies

These cookies are necessary for the core functions of the platform. They are used to maintain login sessions, ensure security, and remember your preferences. The platform will not function properly without these cookies.

6.2 Functional Cookies

These cookies help remember your language preferences, game settings, and other personal preferences, making your experience smoother and more personalized.

6.3 Analytics Cookies

We use analytics cookies to analyze platform usage and improve our services. This information is stored in aggregated form and cannot be used to identify individuals.

You can disable non-essential cookies by changing your browser settings. However, this may limit some functionality of the platform.

1kk retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active account data: retained for as long as the account remains active
• Transaction records: retained for a specified number of years in accordance with legal and regulatory requirements
• Information related to investigations of suspicious activity: retained until the investigation is complete
• After account closure: necessary information is retained for a specified period to fulfill legal obligations

Once the specified period has passed, we delete or anonymize your information using secure methods.

As a user of our platform, you have the following rights regarding your own personal information:

8.1 Right to Access

You may find out at any time what information we hold about you, how it is being used, and with whom it has been shared.

8.2 Right to Rectification

If your profile contains any incorrect or incomplete information, you can request that it be corrected. Keeping accurate and up-to-date information is important for the customer's own benefit.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, if there are legal obligations or legitimate interests, it may not be possible to delete all information.

8.4 Right to Object to Processing

You may object to certain uses of your information, particularly in relation to marketing communications.

8.5 Right to Data Portability

You may request your personal information in a structured, machine-readable format.

To exercise these rights, please contact our support team. We will process your request as quickly as possible and within 30 days.

1kk is a responsible gaming platform. Our services are for people aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.

We verify age at the time of registration, and if an account belonging to a minor is identified, it is immediately closed and the relevant information is deleted. If a parent or guardian believes their child has registered on our platform, please contact us immediately.

1kk reserves the right to update this privacy policy at any time. When significant changes are made to the policy, we will:

• Send a notice to your registered email address
• Display a notification on the platform
• Update the "Last Updated" date at the top of this page

Continued use of the platform after changes have been made will be taken as your acceptance of the new policy. So if you receive a notification of changes, please make sure to read the updated policy.

Contact Us

If you have any questions, concerns, or requests to access or delete information regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week support in Bengali

Our privacy team will give your request the attention it deserves and will respond within 30 business days.