Safe and Aware Gaming

1kk Responsible Gaming —
Your safety is our priority

Let entertainment never become a burden — use 1kk's responsible gaming tools and stay in control. For players aged 21 and above only.

What is Responsible Gaming and why does it matter?

Online betting and casino games can be a great source of entertainment — but only when enjoyed within the right limits. 1kk believes every player's experience should be safe, transparent, and in control.

Our responsible gaming policy has been built with Bangladeshi players in mind. From setting deposit limits to self-exclusion — every tool is within your reach. Play for fun, not as a solution to problems.

Remember, responsible gaming is not a sign of weakness — it is the mark of a mature and aware player.

21+ Age Requirement

All services on 1kk are for people aged 21 and above only. Age is verified during account registration. Providing account access to minors is strictly prohibited. Keep your login details secure from younger members of your family.

Our Protection Tools

1kk provides these tools to help you stay in control of your gaming habits — completely free and instant.

Deposit Limits

Set a specific limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a 24-hour waiting period applies to increase a limit.

Time-Out Break

Want to take a temporary break? Use the time-out feature to suspend your account from 1 day up to 6 weeks. You will not be able to log in during this period.

Self-Exclusion

Choose self-exclusion for a long-term break. You can keep your account closed for 6 months to 5 years, or permanently. Once this decision is made, it takes effect immediately.

Betting History Review

View your full deposit, withdrawal, and betting history at any time. Analyze your spending patterns and make decisions as needed.

Account Verification

Your account stays secure through identity and age verification. The verification process is essential to prevent use by minors or unauthorized individuals.

24/7 Support

Our Bangla-speaking support team is available 24 hours a day, 7 days a week for any gaming-related concerns or issues. Contact us on live chat right now.

Warning Signs of Problem Gambling

If you notice any of the signs below in yourself or someone close to you, consider seeking help now.

  • Spending beyond your budget and trying to chase losses.
  • Hiding your gaming habits from family or friends.
  • Playing games while neglecting work, studies, or family responsibilities.
  • Wanting to stop gaming but being unable to stop yourself.
  • Feeling anxious or irritable when you cannot play.
  • Prioritizing gaming over eating, sleeping, or personal care.

The Golden Rules of Responsible Gaming

Following these simple rules will keep gaming enjoyable at all times.

  • Only spend money that you can afford to lose without affecting your standard of living.
  • Set a time limit and a budget before you start playing.
  • There is no guarantee of winning — keep that in mind when you play.
  • Avoid playing when you are feeling stressed or upset.
  • Take regular breaks and spend time with family and friends.
  • Never play while under the influence of alcohol or drugs.

How to Activate Self-Exclusion

If you feel gaming is getting out of control, follow these simple steps to activate self-exclusion. It is completely confidential and instant.

Promotional emails and messages will stop being sent while self-exclusion is active.
1

Log in to 1kk

Access your account and go to Profile Settings.

2

Open the "Responsible Gaming" menu

Look for the "Responsible Gaming" section within Settings.

3

Choose the self-exclusion option

Select your preferred duration — 6 months, 1 year, 5 years, or permanent.

4

Confirm

Once you confirm your decision, your account will be suspended immediately. Contact live chat if you need assistance.

5

You will receive a confirmation email

A confirmation message will be sent to your registered email address.

Deposit and Withdrawal Limits

Keep 1kk's current minimum limits in mind to help plan your budget.

Category Minimum Amount Method Time
Deposit ৳100 bKash, Nagad, Rocket, Bank Transfer Instant
Withdrawal ৳800 bKash, Nagad, Rocket, Bank Transfer Within 1 hour

When a deposit limit is set, it takes effect immediately. No waiting time to reduce a limit.

A 24-hour cooling-off period applies if you want to increase your deposit limit — this is part of your protection.

If you need help changing a limit, contact our team via 24/7 live chat.

Need help? We are always here

Feel free to reach out about any gaming-related concern or issue. Our trained support team will respond in Bangla.

Live Chat

Get instant support in Bangla 24/7. Talk to our expert team about anything related to responsible gaming.

Email Support

Contact us by email for detailed matters: [email protected] — we aim to respond quickly.

FAQ Section

Visit our FAQ page to find answers to common questions. You will also find questions and answers about responsible gaming there.

Frequently Asked Questions — Responsible Gaming

After logging in to 1kk, go to Account Settings and set your deposit limit in the "Responsible Gaming" section. You can set daily, weekly, or monthly limits separately. Once a limit is reduced it takes effect immediately, but increasing a limit requires a 24-hour cooling-off period. Contact us via live chat if you need assistance.

No. Even after the self-exclusion period ends, your account is not reactivated automatically. You will need to contact our support team and request reactivation. A cooling-off period applies so that the decision is made with care.

Time-out is a short-term break — typically from 1 day up to 6 weeks. It is suitable for a temporary rest. Self-exclusion is a long-term solution — from 6 months to 5 years, or permanently. If you feel that gaming is becoming a serious problem, self-exclusion is the better choice. Live chat support is available for both options.

Change your password immediately and let us know via live chat. If a minor has been using the account, we will investigate and take the necessary steps. Use a strong password to keep your account secure and do not share it with others.

Yes, your account balance remains completely safe during self-exclusion. If you want to withdraw funds from active bets, contact our support team and we will help you complete the process.

No, not at all. 1kk's services are for people aged 21 and above only. Age is verified during account registration and identity documents may be required. If any age-related irregularity is found, the account will be suspended.

Enjoy responsibly —
Welcome to 1kk

Let entertainment always be enjoyable. Browse our games, read the FAQ, or get direct support.